While many problems and concerns with smartphones and mobile tablets are largely due to the carelessness of owners, there are cases where the reliability of the phone is questionable. Certain studies have been done to evaluate the durability of phone brands, and some names fared better than others.
The situation gets more complicated when cell phones are locked in a contract with a service provider, and get damaged before the contract term ends. This means that owners cannot get a new phone for free or at a discounted cost while still tied to their existing contracts. An advice column by Marguerite Reardon on CNet.com discusses the various options one may have when faced with such a situation. One of Ms. Reardon’s suggestions is to get a new, more durable phone:
“PCWorld recently surveyed readers and found that two smartphone manufacturers received better-than-average marks for reliability: Apple and LG. Near the bottom of the heap were BlackBerry maker Research In Motion and Samsung. I’m not saying that you should only buy an iPhone or an LG phone and that you should avoid RIM and Samsung phones, but you may want to consider this as one data point in your assessment as you talk to others and research complaints of specific phones you’re interested in buying.”
Ms. Reardon also suggests that buyers of new phones look into buying extended warranties, which unfortunately, can cost substantially. Another option suggested by the advice columnist is to purchase an insurance coverage for a new phone, which can be a good surety against cell phone repair costs.
However, those who do not wish to spend on a new phone may want to have their existing ones repaired instead. With or without insurance, Philadelphia cell phone repair companies, such as Scorpion Computers, can be relied on to fix cell phone damages.
Cell phone damages can come in many ways, including physical ones, such as a broken screen or a cracked back cover. They can also come as malfunctioning parts, or as software damages. Those looking to getting an insurance coverage for their phone should look at the type of damages that will be covered by their plans.
The same types of damages can also happen on iPads and other tablet brands, and may also be covered by an insurance plan. However, those who need an iPad repair in Philadelphia also have to check the type of coverage their plan provides. Fortunately, cell phone and iPad owners can rely on the services of repair companies like Scorpion Computers for long-lasting and affordable results.
(Source: What to do when your smartphone craps out before the contract ends, CNet, 20 Dec, 2011)
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