1) Frequently Asked Question: Do You Repair Apple Products?
Answer: Yes, we offer expert repair on all Apple products including but not limited to
iMac, MacBook, MacBook Pro, Mac Pro, iPhone, iPad and iPod.
We will diagnose and fix your Apple product(s) using parts equal to or better than the original depending on your preference. In many cases we can upgrade you to parts that are higher quality than what came stock with your machine.
Additionally, we can fix your Apple product faster and often cheaper than our competitors, including Apple. Give us a call at (866) 376-9490 or stop by today!
2) Frequently Asked Question: Do You Offer Pickup & Delivery?
Answer: Yes, we offer free pickup and delivery to the greater Philadelphia area. Give us a call to confirm that your location qualifies for free pickup and delivery.
Alternatively, you can drop off your computer for onsite repair at our computer store located at 2721 E. Allegheny Ave. Philadelphia, PA 19134. We are conveniently located directly off the Allegheny exit of I-95.
We also offer a remote access service and in many cases can diagnose and fix your computer from our location using our remote support software. Call (866) 376-9490 today to discuss your problem as well as the option that best suits your needs!
3) Frequently Asked Question: How Fast Can You Repair My Computer, Smartphone or Gaming Console?
Answer: Depending on the nature of your problem, we may be able to repair the issue while you wait. In most cases however we strive to fix your device within a 24-48 period. If parts need to be ordered, it may take a little longer. If you need a part in a hurry, we can offer you a shipping upgrade to get it here fast.
Our goal is to set realistic expectations and we will always communicate with you in a timely manner to let you know if there are any unforeseen issues or delays. At Scorpion Computers our motto is “We Do Computers Right”. Call us at (866) 376-9490 today and we will be happy to answer all your questions and concerns.
4) Frequently Asked Question: Do You Offer a Warranty on Your Work?
Answer: Yes, we offer warranties on both parts and labor depending on the job. Our basic warranties are as follows:
LCD Screen-4 months (parts and labor)
Motherboard-6 months (parts and labor)
Most non-moving parts-Lifetime (parts and labor)
In most cases parts are warrantied by the manufacturer for a minimum of 1 year and depending on the quality of the part can have longer warranties such as 5 years and even lifetime as well. In the event of a part failing within its warranty period, we will simply handle the replacement and reinstallation for you at no additional charge. We will do what ever it takes within reason to make you a satisfied customer and we stand behind our work with a 100% satisfaction guarantee.
